Submitted by: Pearl Deloria

Expanding your business can be very expensive.

Even if you are only expanding to another city, you will need to find and rent offices. You will also need to find, interview and employ staff. With staff come all the associated costs of providing facilities for them, from restrooms to canteens. You will need to lease vehicles for your staff and cope with absences for illness and holidays.

Expanding to another country is ten times more expensive because you have to employ local agents to perform all the tasks above. You will need to open foreign bank accounts, pay local taxes and employ foreign accountants. Check out

international-virtual-office.info

Nowadays there is an alternative to having an office in every major country, costing 100K a year as a minimum. You can have a virtual office costing 1K a year in each country.

A virtual office package can include phone answering, signing for mail, a prestigious local postal address (with mail forwarding), cell phone forwarding, fax-to-email services and more.

The only way to have a presence in e.g. UK or Canada used to be to open expensive office premises in London, Ottawa or another major city. The premises required workers who needed paying. Rent, fuel and local taxes all added to the exorbitant cost of maintaining a presence in a country.

Now a virtual office gives you all the advantages of having a local presence, at only a tiny fraction of the cost.

You can also find a Virtual Assistant (VA) who is trained to respond to phone calls as though employed in your local office. This person can maintain your diary, answer emails and post, as though you were answering it yourself. Another massive savings is on employing a personal assistant in every country. Your VA answers the phone in a local accent, and gives you a really credible local presence that will help you increase your local sales.

Virtual Offices and Virtual Assistants make it possible for any business to maintain a presence in every single country or state they market to.

About the Author: Pearl Deloria has a background in management, including SMEs. For more management information check out

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Source:

isnare.com

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In-depth analytics: The virtual number solution will give detailed analytics that will provide a comprehensive view of your business that will let you make the best decisions in your company’s interest. The solution gives you call and campaign reports, caller location, and analytics. The data helps analyze the traffic generated and helps in optimum use and resource allocation to improve the same.

Smart Call Routing: Virtual numbers give you the flexibility and ease of intelligent routing and enable the most appropriate agent to take the calls and provide the best feedback and satisfactory responses to the callers. The virtual number solution automatically redirects customer calls to the available agents based on parameters such as caller history and location. The calls are directed to regional agents to offer a personalized experience to the customers.

Multiple call handling: The virtual number solution allows a business to handle up to 50 calls simultaneously. It helps companies to increase the pick-up rate by 80%! Also, it helps to manage the peak hour call load effortlessly and efficiently. So, an organization does not miss even a single call and quickly addresses its customers’ concerns.

Universal CRM Integration- Yes, the virtual phone numbers are equipped with capabilities to integrate with leading CRM software. A business can create a customizable dashboard to synchronize customer information from different sources and use the same to make better decisions.

Tap both the local and international markets: Virtual numbers allow your business to be global and reach out to prospective clients in any part of the world. A business organization can get virtual numbers to engage with clients in domestic and international markets, ensuring that it grows by leaps and bounds by increasing its domestic market and creating a global footprint.

VOIP and PSTN support- Virtual phone numbers support the traditional PSTN calling across the globe and facilitates VOIP calling in International markets. So, it meets your diverse requirements and assists you in reaching out to your clients efficiently.

Hosted Services: A hefty upfront investment can drain a business- the SMEs and mid-size business in particular. But with the virtual numbers, there’s no investment required in infrastructure. The virtual phone number solution customizes IVR flow and allows quick universal CRM integrations. It provides APIs to address the clients’ business requirements efficiently.

Increase productivity: The Virtual number solution is equipped with several capabilities that offer a streamlined business operation. With advanced features such as auto keyword spotting, IVR automation, and AI-driven sentiment analysis, the solution is certainly more than a phone number. It’s a complete solution that an organization can use to leverage its business.

Round-the-clock support: The virtual number solution allows a business to receive support 24×7 throughout the year to function without any glitches. With 24×7 availability, it gives a business a professional image.

With so many advantages, it is easy to recognize the several benefits a virtual phone number offers to a business. Therefore, it makes complete sense to get the solution. It will ensure the business’s growth and provide maximum satisfaction to its customers and retain them.